Bulk SMS Terms of Use – DigitalNext E-SMS

Bulk SMS services are provided by DigitalNext E-SMS, the official SMS delivery platform of DigitalNext. Our system is capable of configuring a sender ID/number mask for either Transactional SMS or Promotional SMS.

By using the DigitalNext E-SMS service, you agree and acknowledge the following:

  1. A levy on short message services (the levy) was imposed on bulk advertisements sent through SMS services effective 1 Jan 2019 under Part XIII of the Finance Act No. 35 of 2018 and the Extraordinary Gazette No. 2104/16 dated 31 December 2018.
  2. The levy was extended to fixed operators under the amendment certified on 13 December 2023.
  3. The levy shall be paid by the advertiser to the mobile operators, currently at the rate of Rs. 0.25 per SMS (subject to change).
  4. The levy does not form part of the revenue of the operators and is remitted to the Telecommunication Regulatory Commission of Sri Lanka (TRCSL).
  5. The same sender ID/number mask cannot be used for both transactional and promotional messages. All promotional SMS must include an opt-out option, free of cost to the customer.
  6. The sender ID/number mask must represent your business or have authorization from a relevant entity for use via the DigitalNext E-SMS Portal.
  7. Promotional messages will be blocked daily from 8:00 p.m. to 8:00 a.m. as regulated by the TRCSL.
  8. The advertiser is responsible for properly declaring the type of SMS (transactional or promotional) in the Bulk SMS Sender ID Registration Form.
  9. DigitalNext E-SMS accepts no responsibility for any incorrect or false declarations submitted via the Registration Form.